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H5 Payment FAQ

When the cashier page is initiated through H5 payment, the error "System overloaded, please try again later" is returned.

Error analysis: the preview rights failed, incorrect parameters when calling for payment, missing package in the MWEBURL.

When the WeChat H5 payment interface is called, "The product authorization of this merchant number is pending, please try again when authorization is granted" is returned.

This function needs to be enabled beforehand. Click [here] to learn how to enable it.

Under the H5 payment service provider mode, is it okay if I do not upload the request parameters for unified order placement scene-info?

Under the H5 payment service provider mode, uploading the request parameters for unified order placement scene-info is optional both under the service provider mode and the general merchant mode.

When "H5 orders API" is called, "SYSTEMERROR" is returned.

Error Analysis: system error. Solution: System error, please re-call using the same parameters.

Adding domain rules for H5 payment

The configured domain should be top-level domain, for example, if the payment page is xxx.xx.qq.com or xx.qq.com/xx, use qq.com as the configuration.

Error reported when the user initiates the payment page, and "Frequent payment, please confirm if the payment is successful" is returned.

Please check against the following methods:
1. Confirm the payment status when initiating "check the order interface".
2. Lower the frequency and try again.

The mweburl is a blank page, is it possible to redirect to the WeChat H5 page from the app H5 page to pay?

No, embedding H5 in the app is not supported.

After the H5 page is initiated for payment as per the H5_url, is it bound to redirect to the page with configured redirect-url no matter whether it is successful or not?

After the H5 page is initiated for payment as per the H5_url, it is bound to redirect to the page with configured redirect-url no matter whether it is successful or not.

The page did not redirect to the linked redirect_url after H5 payment is completed?

1. Carry out urlencode process for the redirect_url.
2. It is because after the redirect_url is configured, the operation that switches the page to a specified page may occur in the following two situations:
2.1. It has been more than five seconds since WeChat Cashier was initiated by the intermediate WeChat Pay page.
2.2. The user pressed "Cancel the payment", or "Complete" button after completing the payment, so there is a chance that the payment process was not yet complete when the page switched. Therefore, the redirect_url configured by the merchant cannot check the orders. The user should press the button to trigger the order checking.

How to switch back to the app after completing the H5 payment?

Currently, payment via H5 can only direct back to the browser, and cannot direct back to the app. If you need to pay within the app, please use payment via app.

How to confirm from the service end if the WeChat H5 payment is successful?

Confirmation can be made through the following methods:
1. If payment is successful, a payment notification will be received on WeChat Pay, please accept and process the updated order status properly.
2. Initiate order checking after payment.

Difference between H5 payment and Mini Program

**H5 Payment**:
H5 payment refers to when the merchant displays products or services on the mobile web page outside the WeChat client, the user confirms to use WeChat Pay on the aforementioned page, and the merchant initiates this service to call up the WeChat client for payment.
It is mainly used in scenarios where touchscreen mobile browsers request WeChat payment.
WeChat Pay can be conveniently called up by external browsers.
**Payment through Mini Program** :
The merchant has a Mini Program.
When the user opens the Mini Program via sharing by a friend or scanning QR codes, WeChat Pay can be called up to complete the purchase process.

When non-WeChat browser calls H5 payment, are the official account ID and merchant ID needed for the unified order placement interface?

When non-WeChat browser calls H5 payment, the official account ID (APPID) and merchant ID are needed for the unified order placement interface

What is the parameter "spbill_create_ip" in the unified order placement interface?

The parameter "spbill_create_ip" in the unified order placement interface refers to the user's client IP (the client IP that evokes WeChat Pay), which supports IP addresses in both IPV4 and IPV6 formats

In spbill_create_ip field, which one is preferred when ipv4 and ipv6 coexist?

In spbill_create_ip field, there is no priority if ipv4 and ipv6 coexist. Either is OK.

When the cashier page is initiated through H5 payment, the error "System overloaded, please try again later" is returned.

Error analysis: The preview failed because the parameter goes wrong when the payment is called. Package is missing in MWEBURLl


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